Frequently Asked Questions
ABOUT THE PRODUCT
Where are your products designed and created?
Our collections are designed in Toronto and produced by Canadian-owned and operated businesses in Bali. We believe in producing high quality garments, with timeless designs, ethical partners, and sustainable fabrics. Learn more about who we are and what we care about here.
How do I take care of my Wearable Duvet?
Your Wearable Duvet was designed to last forever. Take care of it by dry cleaning or by handwashing in cold water and hang drying.
SHIPPING & RETURNS
How much is shipping?
We offer free shipping on all Canadian orders and flat rate shipping on US orders. Orders are sent by Canada Post with tracking.
How long will it take to arrive?
Our first collection of robes will ship starting December 2020.
Please note, there may be some orders which are subject to longer fulfillment and delivery times due to COVID-19.
What is your return policy?
All sales items are non-refundable. For regular priced items, we will happily accept returns / exchanges within 7 days of receiving the order.
Conditions of return: Robe must be unworn with the tag attached. If you would like to initiate a return please get in touch at firstname.lastname@example.org and we will assist you.